2020 // Utility Services

(Above) EPB Control Ceter

Setting the Bar for Innovative Offerings

 

When it comes to living in Chattanooga, the city makes it easy with a developed network of electric, gas, water, TV, internet, and telephone services from companies that put technology at the forefront. Leading the charge are Electric Power Board (EPB), Tennessee Valley Authority (TVA) – the largest government-owned power provider in the nation, and Tennessee American Water.

EPB continues to garner national attention with its extensive fiber-optic network and, in 2019, was ranked the best mid-sized electric utility in the South by J.D. Power – an accolade it has earned not once, but four times now. EPB’s 1-gigabit internet, launched in 2010, may be what put it on the map as a utility powerhouse, but the company continues to innovate and even launched a 10-gigabit service in 2015. Servicing over 100,000 homes, EPB Fiber Optics was the first utility service in the world that offered a 10-gig speed to everyone in its network.

In addition to internet, EPB also provides video and phone services, and the municipality-owned entity provides power to more than 160,000 customers. In 2020, EPB plans to install smart thermostats in roughly 200 buildings to allow the company to better structure its estimates and analyze how to cut power costs. EPB has also built one of the world’s most advanced smart grids: an interactive, self-healing system that reroutes power in order to prevent outages. Estimates indicate that Smart Grid has reduced power outages by 60%, saving the Chattanooga community roughly $60 million annually. EPB consistently receives top marks for customer service and environmental stewardship.

Tennessee Valley Authority, serving 10 million people and reaching into seven states, provides Chattanooga residents with the resources they need via its three Es – energy, environment, and economic development. Among others, TVA’s roles include flood control, navigation, and land management for the Tennessee River system, and the agency also partners with local power companies and governments to create more jobs. In 2019, Site Selection magazine ranked TVA among the top 20 utility companies nationwide. TVA customers enjoy electric rates that are lower than 70% of the country.

Tennessee American Water serves roughly 360,000 people throughout the state of Tennessee. When it comes to providing water services, Tennessee American Water works to uphold regulations set by local authorities, as well as federal standards set by the United States Environmental Protection Agency. Committed to delivering clean and affordable water to the Chattanooga area, the company conducts hundreds of water safety tests daily to measure potential contaminants – ensuring the highest quality product.

Chattanooga’s phone services, including landlines, cable, and internet, are offered by EPB, AT&T, and Comcast. Gas services are available through Chattanooga Gas, Holston Gases, Amerigas (propane), and Ferrellgas (propane), among others.

 

Did You Know?

In the 1940s, Tennessee Valley Authority teamed up with the federal government on one of the largest hydropower construction programs in history. At the program’s peak, 12 hydroelectric projects and one steam plant were under construction and collectively employed 28,000 individuals.

Hamilton County

Electric Services

EPB

423.648.1372

epb.com

 

Sequachee Valley Electric Cooperative

423.837.8605

svalleyec.com

 

Volunteer Energy Cooperative

423.476.6571

vec.org

 

Gas Services

AmeriGas

423.266.4058

amerigas.com

 

Chattanooga Gas

866.643.4168

chattanoogagas.com

 

Ferrellgas

423.867.4341

ferrellgas.com

 

Holston Gases

423.698.5312

holstongases.com

 

Volunteer Energy Cooperative

423.476.6571

vec.org

 

 

Landline Phone, Internet, and TV Services

AT&T

800.288.2020

att.com

 

EPB Fiber Optics

423.648.1372

epb.com

 

Xfinity

800.934.6489

xfinity.com

 

Water Services

Eastside Utility District

423.892.2890

eastsideutility.com

 

Hixson Utility District

423.877.3513

hixsonutility.com

 

North West Utility District

423.332.2427

nwud.net

 

Savannah Valley Utility District

423.344.8440

svud.org

 

Tennessee American Water

866.736.6420

amwater.com/tnaw

 

Union Fork-Bakewell Utility District

423.332.9733

ufbud.com

 

Walden’s Ridge Utility District

423.886.2683

wrud.org

Bradley County

Electric Services

Cleveland Utilities

423.472.4521

clevelandutilities.com

 

EPB

423.648.1372

epb.com

 

Volunteer Energy Cooperative

423.476.6571

vec.org

 

Gas Services

AmeriGas

423.266.4058

amerigas.com

 

Blossman Gas

423.479.7569

blossmangas.com

 

Chattanooga Gas

866.643.4168

chattanoogagas.com

 

Ferrellgas

423.867.4341

ferrellgas.com

 

Holston Gases

423.698.5312

holstongases.com

 

Volunteer Energy Cooperative

423.476.6571

vec.org

 

Landline Phone, Internet, and TV Services

AT&T

800.288.2020

att.com

 

Charter Spectrum Communications

855.243.8892

spectrum.com

 

EPB Fiber Optics

423.648.1372

epb.com

 

Xfinity

800.934.6489

xfinity.com

 

Water Services

Cleveland Utilities

423.472.4521

clevelandutilities.com

 

Eastside Utility District

423.892.2890

eastsideutility.com

 

Ocoee Utility District

423.559.8505

ocoeeutility.com

 

Savannah Valley Utility District

423.344.8440

svud.org

Catoosa County

Electric Services

Georgia Power

888.660.5890

georgiapower.com

 

North Georgia EMC

706.866.2231

ngemc.com

 

Gas Services

AmeriGas

423.266.4058

amerigas.com

 

Blossman Gas

706.638.2540

blossmangas.com

 

Ferrellgas

423.867.4341

ferrellgas.com

 

Holston Gases

423.698.5312

holstongases.com

 

Atlanta Gas & Light Co. Gas Marketers:

Constellation

877.677.4355

constellation.com

 

Gas South

877.472.4932

gas-south.com

 

Georgia Natural Gas

877.850.6200

gng.com

 

Infinite Energy Inc.

877.483.4684

infiniteenergy.com

 

Just Energy

833.370.5494

justenergy.com

 

Kratos Gas and Power

800.296.2203

georgia.kratosgp.com

 

North American Power

888.313.9086

napower.com

 

SCANA Energy

877.467.2262

scanaenergy.com

 

Stream Energy

866.447.8732

mystream.com

 

True Natural Gas

770.502.0226

truenaturalgas.com

 

Walton Gas

866.936.2427

waltongas.com

 

Xoom Energy

855.203.3808

xoomenergy.com

 

Landline Phone, Internet, and TV Services

AT&T

800.288.2020

att.com

 

Xfinity

800.934.6489

xfinity.com

 

Water Services

Catoosa Utility District

706.937.4121

catoosautility.com

 

Tennessee American Water

866.736.6420

amwater.com/tnaw

Walker County

Electric Services

EPB

423.648.1372

epb.com

 

North Georgia EMC

706.866.2231

ngemc.com

 

Gas Services

AmeriGas

423.266.4058

amerigas.com

 

Blossman Gas

706.638.2540

blossmangas.com

 

Ferrellgas

423.867.4341

ferrellgas.com

 

Holston Gases

423.698.5312

holstongases.com

 

Please see Atlanta Gas & Light Co. Gas Marketers under Catoosa County Gas Services.

 

Landline Phone, Internet, and TV Services

AT&T

800.288.2020

att.com

 

Chickamauga Telephone Corporation

706.375.3195

chickamauga.com

 

EPB Fiber Optics

423.648.1372

epb.com

 

Xfinity

800.934.6489

xfinity.com

 

Water Services

Catoosa Utility District Authority

706.937.4121

catoosautility.com

 

Chattooga County Water District

706.734.2827

chattoogacounty.org/water-district

 

City of Chickamauga Water

706.375.3177

chickamaugautilities.com

 

City of Lafayette Water

706.639.1561

mycityoflafayettega.org/residents/utilities

 

Dade County Water & Sewage Authority

706.657.4341

mydadewater.com

 

Dalton Utilities

706.278.1313

dutil.com

 

Tennessee American Water

866.736.6420

amwater.com/tnaw

 

Walker County Rural Water

706.764.2950

walkercountyga.gov/residents/water-service-providers

 

Walker County Water & Sewage Authority

706.820.1455

walkercountywsa.com

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