Did You Know?
EPB’s latest initiative is Solar Share, a partnership between EPB and the Tennessee Valley Authority. They are constructing a renewable power-generating facility at EPB’s distribution center, slated for completion the summer of 2017.
In 2010, EPB made world-wide news by becoming the first provider to launch a community-wide fiber-to-the-home network capable of delivering up to 1 Gig (1,000 megabits per second) internet speeds to every home and business in a 600-square mile area. In 2015, the municipally owned utility became the first in the world to offer up to 10 Gig internet speeds to everyone in its network.
Serving most of Hamilton and parts of Bradley, Walker, Catoosa, and several other counties, EPB provides electric power as well as internet, television, and telephone services. In fact, EPB has built one of the world’s most advanced smart grids. Utilizing the community fiber optic network for communications, EPB’s smart grid utilizes nearly 200,000 smart devices making it a highly automated, interactive, self-healing system. The U.S. Department of Energy has utilized EPB’s smart grid as a national model for researching and developing best practices.
Since being introduced, the Smart Grid has prevented 140 million minutes of power interruptions and saved more than $237 million in costs for customers. Overall, according to a study completed at the University of Tennessee at Chattanooga, the city-owned utility’s fiber optic infrastructure has generated $865.3 million to $1.3 billion in economic and social benefits while creating between 2,800 and 5,200 new jobs.
EPB also gets top marks for customer service. According to the 2016 J.D. Power consumer report, EPB is the highest rated midsized utility in the South for customer service and reliability, and EPB was the second highest for any electric utility in the United States.
Tennessee Valley Authority, with corporate offices in Chattanooga, provides electricity for nine million people across seven Southeastern states at prices below the national average. TVA also oversees flood control, navigation, and land management for the Tennessee River system.
Water services are provided by Tennessee American Water, a local water company that serves more than 390,000 people in twelve communities. Committed to delivering high-quality water, the company conducts more than 13,600 tests per year for potential contaminants.
Phone services, including landlines, cable, and internet are offered by AT&T, CenturyLink, EPB, Comcast, and more. Mobile phone carriers include AT&T, Cricket, T-Mobile, Verizon, Sprint, and Virgin Mobile.
Among others, gas services are available through Chattanooga Gas, AmeriGas, Holston Gases, and Ferrellgas (propane).